The biggest telecommunication service provider in Mongolia
Mobicom is a mobile operator company with the largest number of end users in Mongolia and provides various IT services for organizations in addition to comprehensive mobile services for individual users. The challege for us was to design a mobile application and website to help end users to manage and track usage, stay up to date with news and promotions, participate in reward-based contests, and quick purchase devices with the click of a button.
During the 7 days of testing with 10 real users, we were able to get answers to the big questions that were identified together, and we were able to find and learn the valuable information and collective insights necessary for the final design and development.